Payment-risk intelligence

Alert Workflow

Start importReview queue
SentraRisk
Alert

A system-generated signal that identifies a transaction or control issue requiring attention.

Decision memo

The human reviewer’s retained conclusion after checking an alert or transaction. Open decision memos.

Open
0
Investigating
0
Resolved / archived
0
Decision centre

Assigned alert decisions

Alerts are decision items. Use this page after a transaction needs an outcome, owner note, or archive record.

View archive
No active alert decisions need review. Transactions with no risk remain in Monitored history.

Review actions

Decision reasons, reviewer notes, sign-off timestamps, and alert status changes are saved for compliance evidence. This is where a reviewer records what happened after a risk item was checked.
Confirm supplier and invoice context before closing a high-risk alert.
Use reviewed and cleared as the decision reason when no further action is required.
Escalate unresolved payment exceptions before report sign-off.
Client questions to ask
Can the client confirm this supplier, bank account, or beneficiary is expected?
Was this amount approved, reversed, duplicated, or part of a known monthly pattern?
Is there invoice, payroll, or manager approval evidence to retain with the control pack?

Resolved and archived alerts

Alerts move here after they are resolved or archived, so the active queue only shows work that still needs attention.

AlertOriginAmountRiskStatusResolved / archived byDecision trail
No resolved or archived alerts in the last 30 days.